We are hiring a Public Relations Client Manager (also known as an Account Manager) with at least three years’ experience in the communications and PR industry.
The Client Manager will be responsible for building the public profiles of prominent entrepreneurs and developing deep, trusting, and positive relationships with clients, ensuring that they are constantly kept up to date on our creative work and ideas.
Profile is a business that builds the public profiles of business leaders in positive, proactive, and creative ways. We get entrepreneurs’ disruptive ideas out into the wider business world, helping them shape industries, conversations, and debates.
You will play a critical role in this process. You will be responsible for overseeing the timely and high-quality execution of client work programmes on a day-to-day basis across all streams, including messaging development, content creation, social media, PR, and content distribution.
Stay on top of all client work programmes
Drive activity on work programmes to ensure that deadlines are met and exceeded
Keep lines of communication with team members open at all times
Mentor and guide team members
Act as a custodian for the company's cultural values and way of doing business
Provide constructive advice and feedback to junior team members
Run regular meetings with junior team members
Review all work undertaken by team members to ensure quality and creativity standards are met and exceeded
Ensure all content created for clients maintains a consistent tone of voice and amplifies the client's central ideas
Provide targeted, specific feedback to team members when quality standards and deadlines are not met
Amend and edit work as required to meet quality standards
Respond to questions, emails, and calls from clients
Attend and lead update meetings with clients
Maintain highly active email flow with clients
Stay abreast of best practice in the communications and PR industry
Award-winning London communications agency
Healthy lunches when you’re working from the office
Hybrid working model, flexible hours, and WFH resources
Strong & clear career track
Fast-moving, experience, and creative environment
Work alongside many of the country’s most successful entrepreneurs
£2,000 dedicated personal development budget
Optional team social events
Optional 3 paid volunteering days every year
Monthly spot bonus programme
At least three years’ experience in the PR or communications industry
A ‘people person’ who enjoys calling, meeting, and building relationships with other people
Track-record of successfully mentoring junior staff members and managing clients
Enthusiasm and interest in media, business, and the general news cycle
Please send your CV to firstname.lastname@example.org, including a short covering note explaining why you feel you are a good fit for the role.